Terms
Terms & Conditions

Terms & Conditions

Personal Orders

  • The prices available via this website are for permanent employees of, or individuals working full time on a contractor or consultant basis for employees of companies within Ignite V1 Ltd. Those eligible to order merchandise must have an ‘IGNITE’ email address.
  • All personal orders are processed through ‘Stripe’ global payment system.
  • Returns received by the 15th of the month will be credited back to you within 10 days of this date.
  • All prices on the site are in GBP. For International personal orders, please note that the price will be converted to your local currency using the exchange rate on the day of purchase.
  • Stock held for this store is limited and will be distributed on a first come, first served basis while stocks last. If we cannot complete your order due to insufficient stock levels, we will refund your payment or discuss the possibility of waiting for new stock to arrive.
  • Orders may be refused if we are not permitted to send these items to your office/country due to customs control.
  • Purchases are strictly limited to personal and gift use for friends and family only and not for re-sale.
  • Order size will be monitored and is usually limited to a maximum of 4 of any one item. Purchases are strictly limited to personal and gift use for friends and family only and not for re-sale.
  • Should you exceed the maximum personal order or your order in total looks excessively large, this will be queried and the order will be declined.
  • A normal returns policy applies. Items should be returned in original condition with labels / packaging within 30 days of receipt. Returns are free via internal mail. Please use the Returns Form. Those items received before the 15th of the month will be credited within 10 days. Those received after the 15th of the month will need to wait until the next month’s payment run.
  • FREE POSTAGE AND PACKING will apply for orders delivered to our Global offices. Should you wish to have you items delivered to an alternative address, a charge will apply.
  • By placing an order you are agreeing to be bound by the Terms and Conditions set out here
  • These terms and conditions shall be governed and construed in accordance with the laws of Scotland and the Scottish courts shall have exclusive jurisdiction in the event of a dispute.

Corporate Orders

  • Corporate Orders should only be requested by permanent employees of, or individuals working full time on a contractor or consultant basis for employees of companies within Ignite V1 Ltd. Those eligible to order merchandise must have an ‘IGNITE’ email address.
  • Cost Centre orders for client events must be approved by your manager and / or compliance.
  • Merchandise is available to purchase on cost centre for client or other corporate events.
  • Stock held for this store is limited and will be distributed on a first come, first served basis while stocks last. If we cannot complete your order due to insufficient stock levels, we will refund your payment or discuss the possibility of waiting for new stock to arrive.
  • Order size will be monitored and controlled.
  • A normal returns policy applies. Items should be returned in original condition with labels / packaging within 30 days of receipt. Returns are free via internal mail. Please use the Returns Form. Those items received before the end of the month will be credited within 10 days. Those received after the end of the month will need to wait until the next month’s recharge/credit report is run.
  • FREE POSTAGE AND PACKING will apply for orders delivered to our Global offices. Should you wish to have you items delivered to an alternative address, a charge will apply.
  • A returnable deposit is taken for Events material hire, however this is returned if items are returned in good order. If items are lost, not returned or are returned broken your cost centre may incur a charge to compensate for the loss or damage.
  • By placing an order you are agreeing to be bound by the Terms and Conditions set out here
  • These terms and conditions shall be governed and construed in accordance with the laws of Scotland and the Scottish courts shall have exclusive jurisdiction in the event of a dispute.